Flint Repertory Theatre Office Administrator

 

Title:                            Flint Repertory Theatre Office Administrator

Status:                        Full time, Non-exempt

Supervisor:                Managing Director

Flint Repertory Theatre’s Office Administrator will provide administrative assistance to all aspects of Flint Repertory Theatre’s programs. This office-staff person will work primarily Monday through Friday, 9am to 6pm, with a one-hour lunch.  The position reports directly to Flint Repertory Theatre’s Managing Director, and is responsible for ensuring the smooth day-to-day operations for the organization’s office needs.  This is the primary front-line point-of-contact for the majority of Flint Repertory Theatre’s daily patrons.

Responsibilities

  • Provides front office services to patrons and staff during  business hours, including:
    • Greeting guests
    • Single ticket purchases
    • Answering main phone line
    • Photo-copying and faxing
    • Education class registrations and group sales, as needed
  • Maintains daily administrative records, including but not limited to:
    • Event attendance
    • Demographic information
  • Updates and maintains education records, including but not limited to: attendance, demographics, enrollment, class rosters and tuition assistance
  • Maintain and reinforce integrity of enrollment procedures
  • Processes tuition assistance paperwork
  • Coordinates the Learning Through Theatre Series in conjunction with the Managing Director
    • Process all ticket reservations form for LTT performance
    • Secure transportation for Flint Community Schools to attend LTT performances
    • Track use of funding for tickets and transportation of groups attending performances
    • Create seating charts for every production
    • Be at all LTT performances
  • Serves as liaison with The Ticket center for all applicable aspects
  • Sets up ticket sale and internal audit system
  • Maintains accuracy in the processing of cash, check and credit card payments
  • Provides end-of-day batch reports and income reconciliation for all sales
  • Administers invoicing and accounts receivable
  • Oversees administrative interns
  • Processes and delivers daily deposits
  • Invoices rental and workshop organizations
  • Maintains a professional front office/lobby appearance
  • Ensures the security of all cash, checks and unsold tickets
  • Attends first read through of all productions
  • Participates in Special Events, as needed
  • Attends all Flint Repertory Theatre staff meetings
  • Other duties as assigned

 

Skills & Qualifications

  • Ability to work occasional evenings and weekends
  • Strong interpersonal skills
  • Strong written and verbal communications skills
  • Strong organizational skills
  • Strong computer skills, including MS Office
    • Experience with Tessitura ticketing systems preferred
  • Ability to maintain a calm and cheerful manner when under pressure
  • Ability to meet deadlines and work in a fast paced environment
  • Cash handling experience highly desired
  • Exceptional attention to detail
  • One (1) to two (2) years’ experience in customer service
  • Three (3) to five (5) years’ experience in professional office environments
  • Ability to lift and carry 25 lbs

 

Education

  • HS Diploma or GED required, some college in administrative courses preferred

Interested candidates should send cover letter and resume to:  srichardson@flintrep.org

 

Changing lives through a lifelong continuum of music, dance and theatre